Your role :

• Establish a strong relationship with the Chopard USA Sales & Marketing team that support Chopard sales for wholesale and become their key contact point for National Accounts Doors, Managers and Brand Ambassadors.
• Be a key trusted partner for the NA network, capable of fulfilling their needs and differentiating Chopard from the other brand for its excellence in support, collaboration and services.
• Understanding the NA distribution local calendars, strategic selling dates and annual events in order to support them with product launches, in-store brand animations and special events organization.
• Receive, acknowledge, respond, follow up, close all types of wholesale requests including but not limited to orders, product information, strap and parts requests, consignment management, shipping information, supporting documentation, technical product information, sales arguments.
• Assist and support the Sell-Through by proposing products, alternative merchandise or identifying opportunities for sales improvement at our wholesale partners, in support and close cooperation with the National Account Manager.
• Preparation of all reports as it relates to sales data, best sellers, competitors analysis and market trends.
• Create a direct line of contact with field ambassadors
• Generate orders based on replenishment suggestion after store visits
• Reception of orders from NA head office
• Shipment coordination and communication
• Support the NA Manager in the commercial relationship between Chopard and National Account with multiple visits, in-store presence and activities
• Assist stores for all requests and inquiries types (including VM needs)
• Independently Plan and Execute events in collaboration with Sales and Marketing department
• Participate to the brand success by generating additional sales results
• Sales target achievement – Support National Accounts Sell-Through by planning and
• supervising visits, training sessions, trunk shows and events
• Coordinate proper product launches in the NA distribution network
• Develop teamwork, interaction, communication and collaborative approach to our NA.
• Knowledge: Develop and maintain a high level of knowledge on Chopard products, including watches, jewelry, high jewelry and accessories through training, and continued self- development and use this knowledge to support the sales and business.
• Assist NA Manager communicating the brand strategy, guidelines and goals through the ambassador platform.